1.1 Calculation and basis of the warranty period:

• Warranty receipt: The valid invoice of your purchase as well as the warranty certificate attached to the Product (must be affixed by the store stamp) shall be provided for our warranty service.
• Determination of the warranty period: The warranty period starts from the date you purchase the Product with valid invoice. If the last day of the warranty period is a national holiday, the following day shall be the last day of the warranty period.

1.2 Limited warranty for hardware

• Replacement for a new product within seven days: If the Product incurs a breakdown within seven days after the date of you purchase, and the breakdown is not caused by circumstances listed on Article 1.4, you are advised to bring the Product to the original store of purchase to ask for replacement for a new product, with the complete original package and accessories attached by the invoice and warranty card.
• Limited warranty service: Under the normal condition of use, the Company provides limited warranty service according to your Product and purchasing region. The Company carries out hardware free replacement warranty within warranty period after the date you purchase the device. Where the user sends the device for repair after two years from the purchase, user shall pay parts and labor charges, as well the delivery expense (collect & Return shipping charges).

For purchases made that MSI provides local pickup service, we recommend you keep its original packaging for future product services. Our forwarder will check your packing before picking up products to avoid any damage in delivery. Please follow the above direction; otherwise, our forwarder has the right to ask you repack or ask you bring pr ducts to your nearest service center on your own.

• Repair completion time: After receiving the Product you sent for repair, the service center will inform you of the projected repair completion time according to the problem of your product and the availability of spare parts from local service center. As soon as the repair is done, the service center will notify you.
• Products sent in for RMA service will be repaired or replaced with a product of equal or higher performance products.

1.3 Limited warranty for software

The software not pre-installed is not covered within the Product's warranty. The warranty of the pre-installed software shall all be handled in accordance with Microsoft's End User License Agreement (EULA). In order to strengthen product's function and quality, the company updates the relevant product information on the website, the customer can refer to it. The Company assumes no responsibility for any software subsequently installed by the customer itself and any possible consequential breakdown or damage. For any problem concerning the
software, please contact the software vendor. For the software CD or floppy disk included with the Product, a three-month warranty is provided. If replacement is required for a problem (excluding abnormal use or man-made scratch), the customer shall present the software disk to the service center for replacement.

1.4 Circumstances where free maintenance service is not provided

In any of the following conditions, whether the Product is within the free maintenance time-limit or not, the Company may refuse to provide the maintenance service, or may request you pay related parts and labor charges, as well the to and from shipping charges;

• You are unable to present the Product's warranty card, purchase receipt or invoice for the prove of Product still within the warranty period;
• The warranty card has been altered or its date is hard to recognize;
• The Product is not acquired from an authorized distributor of the Company or is acquired from illicit sources;
• The complete unit or parts of the Product has gone beyond the warranty period;
• Any breakdown or damage caused by non-compliance of regulations stated on the user manual, or improper packaging, storage and use;
• Any breakdown or damage caused by installation, repair, modification or removal (breaking mark, damage or loss of the product compliance label) performed by service centers or personnel not authorized by MSI;
• Any product breakdown or damage caused by use of parts not certified by MSI's original factory;
  * The serial number pasted on a complete unit or the parts is broken, defective or tally with the mainframe;
• Any breakdown or damage caused by accidental factors or man-made reasons (including computer virus, moving, compression, scratch (scrape), hit, crash, high temperature, high humidity, water inflow, use of inapplicable voltage, non-factory battery and transformer, stain, corrosion, etc.);
• Any breakdown or damage caused by use of pirate software;
• Any scrape (scratch), liquid leak, crack, etc. on the LCD screen surface;
• Any breakdown or damage caused by natural disasters and human calamities (such as earthquake, fire, riot, etc.)

1.5 Liability Limitations

The Company does not guarantee that the Product to fit for any particular purpose, and this limited warranty supersedes all assurances, guarantees, conditions, covenants, promises and obligations (including the warranty for merchantability) provided by laws and regulations, common law, customary trade practice, or trade custom, where all of the above guarantees are excluded if permitted by law. The entire compensation responsibility that must be assumed by the Company for the Product shall not exceed the price paid to purchase the Product in terms of each event or related incidents. The Company does not take any responsibility for impossibility of use of the Product, or loss, damage, deletion or modification of data or software. Regarding any incidental damage, indirect damage, special damage or consequential damage caused by or related to purchase or use of the Product, the Company assumes no responsibility, even if the Company has been informed of the possibility that the damage may happen.

If you encounter any problem in product use, to quickly resolve the problem, We suggest you consult the following steps:

2.1 Screen the problems by self-checking:

1. Please first review the User's Manual and contents of the Software CD included with the Product:
The User's Manual and Software CD provided by MSI containing a lot of information about product use. The manual we compose from user's perspective can answer many of your questions. If your manual has been lost; you may download the manual you need from the MSI website.

2. Visit MSI website for support:
MSI retains a group of customer service engineers with profession and knowledge. You may post a message about the problem you encounter on MSI's online customer service, and our engineers will try their best to answer your question concerning product use immediately. Or you may search on the website for FAQ, to see whether there is any solution for similar problems.

2.2 Seek support from the original store of purchase or distributor of the Product:
If you cannot seek any solution for the problem out of the above methods, you may
seek support from the original store of purchase or distributor, because the original
store of purchase should best know your system configuration and specifications,
and can provide you with any necessary resource and service.

2.3 Bring the Product to the service center authorized for maintenance

If your product has been determined by the MSI engineer or store as problematic or
defective in hardware, and may incur the need for replacement of parts, you may
bring the Product for repair along with the warranty card, purchase invoice or
receipt to the MSI-authorized service center closest to your location for assistance,
or entrust the original store of purchase to send the Product for repair on your behalf.
However, the customer must properly pack the Product when sending it for repair, to
avoid further damage in the ange policy without prior notice; detail RMA service will be varied based on material availability.

expandChapter 3: Governing Law; Construe